In Kazakhstan, a mandatory permit has been introduced for organizations engaged in the installation, commissioning, and maintenance of fire automation systems. This permit is issued by the Fire Service Committee of the Ministry for Emergency Situations of the Republic of Kazakhstan.

In this regard, an automated public service called “ Issuance of a permit for installation, commissioning and maintenance of fire automation systems ” has been implemented on the elicense.kz portal.

To obtain the permit, it is required to have at least three specialists on staff with an electrical safety clearance of no lower than group III. They must also have either a relevant higher technical education (with at least 3 years of experience) or technical and vocational education (with at least 5 years of experience) in the fields of fire safety, automation, or electrical engineering. Additionally, the organization must have its own or leased premises and measuring instruments owned by the organization.

The launch of the service was made possible thanks to the joint work of the Fire Service Committee of the Ministry for Emergency Situations of the Republic of Kazakhstan, the Public Services Committee of the Ministry of Artificial Intelligence and Digital Development of the Republic of Kazakhstan and National Information Technologies JSC.

According to the Regulation on the unified procedure for veterinary control (supervision) at the customs border of the Eurasian Economic Union and on its customs territory, approved by Decision No. 317 of the Commission of the Eurasian Economic Union as of June 18, 2010, a state service for issuing veterinary permits for the export, import and transit of movable (transported) objects has been launched on the elicense.kz portal. This takes into account the assessment of the epizootic situation in the Republic of Kazakhstan and is the result of the integration of the "e-Agriculture" Unified Automated Management System of the Agro-Industrial Complex of the Republic of Kazakhstan of the Ministry of Agriculture of the Republic of Kazakhstan with the “e-Licensing” state database.

A permit is issued by an authorized body and is intended to control the movement of animals and products of animal origin across the state border, such as:

-live farm and domestic animals;

-breeding material (seed, embryos);

-meat and meat products;

-dairy products;

-fish and fish products;

-beekeeping products;

-feed and feed additives;

-raw materials of animal origin;

-biologics and veterinary drugs.

The availability of a permit document confirms that there are no dangerous infectious animal diseases in the country/region of origin and that the transported objects comply with the veterinary requirements of the Republic of Kazakhstan and their import, export or transit will not pose a threat to the epizootic well-being of the country.

The launch of the service was made possible thanks to the joint work of the Ministry of Agriculture of the Republic of Kazakhstan, the Public Services Committee of the Ministry of Artificial Intelligence and Digital Development of the Republic of Kazakhstan and National Information Technologies JSC.

In the Republic of Kazakhstan, a mandatory notification procedure has been introduced for the commencement and termination of passenger and baggage transportation by taxi. Pursuant to the Law of the Republic of Kazakhstan “On Automobile Transport” and the Law “On Permits and Notifications”, individual entrepreneurs and legal entities are required, prior to commencing taxi transportation activities, to submit a notification to the authorized government agency via the elicense.kz portal.

As part of the update of legislative requirements, the notification procedure has also been extended to individuals engaged in self-employment. Thus, self-employed citizens providing taxi transportation services for passengers and baggage are required to submit a notification on the commencement of activities on the same basis as other business entities.

The notification on commencement of activities must be submitted by all the persons who actually provide passenger and baggage transportation using passenger vehicles, including those operating through online platforms and mobile applications. At the same time, persons who do not themselves carry out transportation activities but merely provide vehicles for rent are not considered carriers and are therefore not subject to this requirements.

Upon termination of taxi transportation activities, the applicant must submit a notification on the termination of activities. This is required to remove the relevant information from the state register and to avoid potential legal and administrative consequences.

Additionally, it should be noted that changes in tax regimes and the development of digital platforms do not eliminate the established notification procedure. Regardless of the applicable tax regime, the provision of taxi transportation services for passengers and baggage without submitting the relevant notification is not permitted.

An automated public service “Issuance of a compliance certificate for firesafety requirements” has been implemented on the elicense.kz portal.

The new service provides for the mandatory obtainment of a compliancecertificate priorto the acceptanceand commissioning ofcapital constructionfacilities. The requirement applies to facilities intended for mass occupancy, aswell as to buildings with a height exceeding 28 meters.

The certificate of compliance of a facility with fire safety requirements isissued by territorial civil protection authorities based on the results of a fire andtechnical inspection of a completed facility of the relevant category.

The launch of the service was made possible through the joint efforts of theMinistry of Emergency Situations of the Republic of Kazakhstan, the PublicServices Committee underthe Ministry ofArtificial Intelligence andDigitalDevelopment of theRepublic of Kazakhstan,and National InformationTechnologies JSC.

In Kazakhstan, the “Green Corridor” mechanism is used to fast-track and prioritize the delivery of public services for investment projects. The functionality is implemented within the “e-Licensing” information system and is used in interactions between investors and government agencies. The solution was launched on June 7, 2025.

The mechanism applies to investment projects that meet the established criteria, including investment volume parameters. The full list of criteria is available in the Rules for the organization of the “one-stop shop” for investors.

It enables public services to be obtained within shorter timeframes through the priority review of applications by government agencies.

The approach is implemented digitally through the “e-Licensing” platform and forms part of the state policy to enhance the investment climate and implement the one-stop shop principle for investors.

The mechanism covers more than 400 public services in the “e-Licensing” system. Following the assignment of “Green Corridor” participant status to an investment project, applications are considered on a priority and accelerated basis, with the investor application submission process remaining unchanged.

"The implementation of the “Green Corridor” mechanism is part of a systematic effort to create a comfortable and investor-friendly investment climate. It makes it possible to consolidate project support and embed the one-stop shop principle within digital public services. To date, more than 4.700 public services have been delivered under the mechanism via the elicense.kz platform” said Aigerim Yerlan, Deputy Chairperson of the Public Services Committee under the Ministry of Artificial Intelligence and Digital Development of the Republic of Kazakhstan.

The system features a dedicated visual indicator for government agencies. In the list of applications, a marker confirming “Green Corridor” participant status is displayed next to the applicant’s identification code number. This allows such applications to be promptly identified during the review process.

The support of investment projects based on the one-stop shop principle is provided via the National Digital Investment Platform (NDIP). The use of the NDIP in combination with the “Green Corridor” functionality ensures end-to-end digital support for investment projects. This helps establish a unified and predictable review process for such project-related applications within existing public services.

The eLicense.kz portal has launched the capability to obtain the public service for issuing a sanitary and epidemiological statement on the compliance of facilities of high epidemiological significance with regulatory legal acts in the field of sanitary and epidemiological welfare of the population at the facilities of the internal affairs bodies of the Republic of Kazakhstan.

A sanitary and epidemiological statement (SES) is an official document certifying the compliance of a facility, activity, product, or project with current sanitary and epidemiological requirements and regulations, ensuring the protection of public health and the environment.

With regard to the facilities of the internal affairs bodies, SES certifies that the premises meet sanitary requirements and ensure safety for staff and visitors. This document is mandatory for facilities of high epidemiological significance under the authority of the Ministry of Internal Affairs of the Republic of Kazakhstan.

These include police departments, local police stations, training units, shooting ranges and training complexes, barracks, and other premises where law- enforcement officers perform their duties.

The launch of the service was made possible thanks to the joint efforts of the Ministry of Internal Affairs of the Republic of Kazakhstan, the Public Services Committee under the Ministry of Artificial Intelligence and Digital Development of the Republic of Kazakhstan and National Information Technologies JSC.

It has become even easier for elicense.kz portal users to keep track of the validity of their permits. The system now automatically sends SMS notifications 30 days before a document expires, reminding users to renew it.

The new feature allows users to act in advance, preventing possible delays or service interruptions. This straightforward but essential improvement aims to make working with public services easier and more reliable.

The new feature also contributes to improving the efficiency of electronic services and enhances the user experience on the portal. Timely reminders help businesses and citizens carry out their activities without risks and with full confidence in the validity of their documents.

National Information Technologies JSC continues to steadily implement digital solutions that make interacting with government services simpler, more convenient, and more modern.

The elicense.kz portal offers the public service for issuing consent for transactions with property used for the provision of a regulated service of access railway tracks.

This process is aimed at ensuring transparency and legality of transactions with property used by natural monopoly entities in the provision of regulated services, including services for the maintenance of access railway tracks.

The automation of the service helps prevent cases of unjustified alienation or transfer of significant infrastructure facilities, which, in turn, contributes to maintaining the quality and accessibility of regulated services for consumers.

This ensures government control over the management of key assets used for the provision of regulated services in the field of access railway tracks. This helps to:

1. maintain the stability and accessibility of regulated services;
2. prevent abuses and possible monopolization of infrastructure;
3. protect the interests of consumers and businesses.

Thus, the service plays an important role in the regulation and sustainable development of the country’s transport and logistics infrastructure.

The launch was made possible through the joint efforts of Ministry of National Economy of the Republic of Kazakhstan, Public Services Committee of Ministry of Artificial Intelligence and Digital Development of the Republic of Kazakhstan, and National Information Technologies JSC.

The elicense.kz portal offers a public service for obtaining a recognition of a certificate issued by a foreign aviation training center of civil aviation.

The service is intended for legal entities and individuals planning to undergo advanced training at foreign aviation training centers.

As part of the service, “Aviation Administration of Kazakhstan” Joint-Stock Company conducts an inspection of the foreign aviation training center and issues confirmation of the certificate recognition.

The new service was launched thanks to the joint efforts of Ministry of Transport of the Republic of Kazakhstan, Public Services Committee of Ministry of Artificial Intelligence and Digital Development of the Republic of Kazakhstan, and National Information Technologies JSC.

When using the state service “Provision of information on the category of a business entity,” some users may encounter difficulties with the display of information on the business entity’s category.

For assistance, users are advised to contact the Department of Entrepreneurship Development Policy of the Ministry of National Economy of the Republic of Kazakhstan through the “eOtinish” system or via the following contacts:

Muratbek Sh. Sh.muratbek@economy.gov.kz +7 (7172) 74-34-04

Iskalieva M. M.iskalieva@economy.gov.kz +7 (7172) 74-33-12

Kamalova N. N.kamalova@economy.gov.kz +7 (7172) 74-38-38

Zhusupov Zh. Zh.zhusupov@economy.gov.kz +7 (7172) 74-37-54

We hereby inform you that, in accordance with Clause 15 of the Rules for the Import, Export, and Transit of Narcotic Drugs, Psychotropic Substances, and Precursors, approved by Resolution No. 1315 of the Government of the Republic of Kazakhstan as of December 12, 2014, the capability for submitting a 'Report on the Actual Import (Export) of Narcotic Drugs, Psychotropic Substances, and Precursors' has been implemented in the personal account of the 'e-License' information system..

A legal entity, after carrying out the import (export) of controlled substances, shall submit a report on the actual import (export) to the Committee for Combating Drug Crimes of the Ministry of Internal Affairs of the Republic of Kazakhstan within 5 working days.

Previously, this report was submitted to the Committee in scanned form. Currently, users are no longer required to scan documents.

For the convenience of report submission, a structured data entry form has been developed, where all necessary information can be filled in.

This capability has been enhanced to enable the Committee to monitor the compliance with permits and licenses, and is available only to holders of authorization documents involved in the import or export of controlled substances.

The new capability was launched thanks to the joint work of the Ministry of Internal Affairs of the Republic of Kazakhstan, Public Services Committee of the Ministry of Digital Development, Innovations and Aerospace Industry of the Republic of Kazakhstan and National Information Technologies JSC.

The elicense.kz portal offers the public service for issuing permits to technical inspection operators.

Thus, all vehicles registered and involved in traffic in Kazakhstan must undergo a technical inspection. Even foreign mechanical vehicles and trailers must undergo a technical inspection to ensure they are safe to use on public roads.

Previously, legal entities planning to carry out technical inspections only had to notify the relevant authorities of the start or end of these activities. Now, in order to carry out this activity legally, a permit must be obtained from the territorial bodies of the Motor Transport and Transport Control Committee under the Ministry of Transport of the Republic of Kazakhstan.

Automation of this service on the elicense.kz portal simplifies the application and permit process, making it more transparent and efficient.

The new service was launched thanks to the joint work of the Ministry of Transport of the Republic of Kazakhstan, Public Services Committee of the Ministry of Digital Development, Innovations and Aerospace Industry of the Republic of Kazakhstan and National Information Technologies JSC.

The elicense.kz portal offers a public service for obtaining a license to export raw materials included in the domestic raw materials list.

The service is intended for legal entities and enables them to export their own extracted raw materials outside the Republic of Kazakhstan, provided the domestic market is fully secured.

Licenses are available to entrepreneurs operating throughout the country.

The new service was launched thanks to the joint work of the Ministry of Industry and Construction of the Republic of Kazakhstan, the Public Services Committee of the Ministry of Digital Development, Innovations and Aerospace Industry of the Republic of Kazakhstan and National Information Technologies JSC.

The elicense.kz portal has automated the service that allows legal entities and individual entrepreneurs to receive notification documents regarding the commencement or termination of activities in the field of additional education.

Additional education includes leisure facilities and institutions for physical education, as well as the development of the creative abilities of children and adolescents, such as:

- creative centers for children and youth;

- music, sports and art schools;

- children's and youth centers;

- yard clubs;

- stations for young naturalists;

- educational and industrial complexes and extracurricular organizations.

It is worth noting that, in order to receive this notification, the user should first have a notification document regarding the commencement or termination of the activity (operation) of an object of minor epidemiological significance.

The new service was launched thanks to the joint work of the Ministry of Education of the Republic of Kazakhstan, the Public Services Committee of the Ministry of Digital Development, Innovations and Aerospace Industry of the Republic of Kazakhstan and National Information Technologies JSC.

For the convenience of users, the Elicense.kz portal has implemented an additional feature: integration with the Unified Portal of Higher Education (UPHE) of The Ministry of Science and Higher Education of Republic of Kazakhstan.

Information about education, such as the name of the university, specialty and date of issue of the diploma, can now be automatically retrieved from the UPHE when completing the information form in the electronic application.

This greatly simplifies the application process and minimizes the risk of errors when entering data.

This feature is available for the following services:

1. Issuing a license to carry out work associated with the stages of the life cycle of nuclear facilities
2. Issuing a license for medical activities
3. Issuing a certificate for the admission to the clinical practice
4. Issuance of a certificate to foreign specialist for the admission to the clinical practice.

It is now possible to reissue permits in a proactive mode on the elicense.kz portal within the framework of the following public services:

"Issuance of an environmental impact permit to category I facilities"

"Issuance of an environmental impact permit to category II facilities".

If you have changed your surname or the name on your certificate of individual entrepreneurship, or if you have changed the name of a legal entity, you no longer need to apply for permit renewal through the eLicense.kz portal. It is enough to confirm the SMS you have received from 1414.

Once confirmed, environmental impact permits for Category I and II facilities will be automatically reissued and made available in your personal account.

On the elicense.kz portal changes have been made to the process of issuing a diploma to ship commanders.

According to the updated regulations, individuals can now receive a professional diploma or its duplicate in electronic format.

The electronic document is generated automatically and is available in the eGov mobile e-government mobile application, in the «Digital Documents» section. This simplifies access to important identification documents and contributes to the digitalization of public services.

Previously, a personal request and a paper copy were required to obtain a duplicate diploma. The innovation will significantly save applicants' time and reduce the administrative burden.